Patient registration and records
One number per patient, and everything that happened under it.
The front desk registers a patient once and the hospital number (UHID) follows them to the queue, the consulting room, the pharmacy, the ward and the bill. Visits, prescriptions, reports, uploaded documents and consent sit on one file that every desk reads from.
| Date | Visit | Department | State |
|---|---|---|---|
| 10 Nov 2026 | OP-3391 | Orthopaedics · Dr. A. Mehra | Admitted |
| 02 Sep 2026 | OP-2874 | General Medicine · Dr. S. Rao | Closed |
| 12 Aug 2026 | OP-2610 | General Medicine · Dr. S. Rao | Closed |
What changes on the floor
Front desk and consulting room. Included in: Hospitals, Hospital groups, Clinics.
The same patient is registered three times under three spellings
Search by phone, name or UHID before a new file is opened, and every later visit attaches to the number that already exists.
Old reports live in a carry bag the patient may or may not bring
Reports, referral letters and consent forms are uploaded to the file, and lab reports that arrive from the analyser attach themselves.
Nobody can show that the patient agreed to be messaged
Consent for WhatsApp messages is a tick on the registration form with the date and time it was given. Without it, nothing is sent.
Rules the software enforces
These are checks in the product, with the reason shown to the person at the screen.
- RecordedConsent carries its timestamp
Messaging consent is stored with when it was given, and messages are skipped for anyone without it.
- CheckedNumbers never repeat
UHID, visit, bill and prescription numbers come from one counter per facility, so two desks can never issue the same number.
- RecordedEvery change has a name on it
The activity log shows who registered, edited or opened a file, and when.
What is in it
Registration
- Hospital number (UHID) issued at first registration
- Search by phone, name or UHID
- Demographics, blood group, allergies, address and ID
- ABHA number recorded on the file
- Walk-in registration straight into the queue
The patient file
- Every out-patient visit and admission in date order
- Prescriptions, orders and results per visit
- Uploaded documents: reports, referrals, consent forms
- Bills and payments against the same number
Control
- Role-based access for front desk, doctors, nurses, billing, pharmacy, stores and lab
- Activity log of who did what
- Consent for patient messages with date and time
Questions hospitals ask
Can we keep our existing numbering format?+
The prefix and running number are set per facility during setup, so new numbers continue in the format your staff already know.
Does a patient need a separate number at each branch?+
Each branch issues its own UHID. For a hospital group, the head-office search finds a patient across every branch and shows which branch holds which number.
Can attendants or patients upload documents themselves?+
Documents are uploaded by staff at the desk or in the consulting room, so every file on the record has a staff name against it.
See patients on your own setup.
A demo is set up with your departments, bed types and tariffs, so you see your hospital and not a sample one.