The rest of the hospital, from the same vendor
One platform where most hospitals run eight systems.
A hospital is also a building, an employer, a canteen and a car park. Most hospitals buy software for each of those from a different vendor, and none of it knows who the patient is. Digicuro makes all of it, and CuroMedica is the clinical centre it connects to.
- A separate ticketing toolHelpdesk and service requests
- A maintenance packageBiomedical and facility maintenance
- A bulk messaging provider with its own dashboardPatient messages on WhatsApp
- A queue display system from another vendorWaiting-area and lobby screens
- A door access vendor and a visitor registerAccess control and visitor passes
- An HR and payroll packageStaff rosters, attendance and payroll
- A restaurant billing systemCafeteria and canteen billing
- A parking operator's own systemParking
- Paper formsConsent forms and e-signatures
- An accounting package fed by daily exportsAccounts, GST and vendor payments
- A payment gateway wired in by a third partyOnline payments
What changes
Eight vendors, eight logins, eight support numbers
One platform, one account manager and one support desk for clinical and non-clinical systems alike.
A broken ventilator is reported on a phone call and forgotten
A fault is reported from the bed's own screen, becomes a work order against that piece of equipment, and shows its status back on the ward.
Nurse call, housekeeping and diet requests live in a register
A request raised from the ward or the bed goes to the right team with a deadline, carrying the ward, bed and hospital number and never the patient's name.
Every new system needs its own integration project
Systems from one platform are built to meet. The hospital does not pay one vendor to talk to another.
Function by function
Each row is something a hospital runs every day. The last line says how it meets the patient record or the bill.
- Connected
Raised from inside CuroMedica and tracked there.
- Works alongside
A Digicuro product on the same platform, with the same support desk.
- Early access
Switched on per hospital.
Helpdesk and service requests
UsuallyA separate ticketing tool, or a register at the nursing station
HereRequests for nurse call, medical gas, biomedical, housekeeping, dietary, patient transport, linen and IT, each with a deadline and an escalation path
Raised from the ward, the bed, the admission or the bill, and the status shows back in the same place
Biomedical and facility maintenance
UsuallyA maintenance package, or spreadsheets of AMC dates
HereAn asset register for ventilators, monitors, autoclaves, theatre lights, lifts, generators and medical gas, with planned maintenance, AMC and calibration dates
A fault reported on a bed raises a work order against the equipment linked to that bed
Patient messages on WhatsApp
UsuallyA bulk messaging provider with its own dashboard
HereAppointment, token, prescription, report, bill and follow-up messages on the hospital's own WhatsApp number
Sent by events on the patient record, only to patients who have given consent, with a log of every message
Waiting-area and lobby screens
UsuallyA queue display system from another vendor
HereToken boards, bed counts per ward and theatre status on any TV with a browser
Read live from the queue, the bed board and the theatre list, with no patient names
Access control and visitor passes
UsuallyA door access vendor and a visitor register
HereFace and card access for theatres, ICU, pharmacy and stores, visitor passes, and locks and readers from Digicuro's own hardware arm
One vendor for the doors and the clinical system, so restricted areas and visitor rules are set by the same team
Staff rosters, attendance and payroll
UsuallyAn HR and payroll package
HereNurse and staff rosters, attendance, leave, payroll and statutory filings
Staff are set up once for the hospital, by the same vendor that sets up their clinical logins
Cafeteria and canteen billing
UsuallyA restaurant billing system
HereCounter billing, kitchen tickets and stock for the cafeteria and the staff canteen
Run by the same platform and support desk as the pharmacy counter next door
Parking
UsuallyA parking operator's own system
HerePatient, visitor, staff and ambulance parking with number-plate recognition at the gates
The same vendor at the gate and at the front desk
Consent forms and e-signatures
UsuallyPaper forms, or a separate e-sign service
HereAdmission, surgery and procedure consents signed on a tablet, with the signed copy kept
Signed forms are uploaded to the patient's record and to the theatre case
Accounts, GST and vendor payments
UsuallyAn accounting package fed by daily exports
HereLedgers, GST returns, TDS, vendor bills and bank reconciliation
The same vendor holds the bills and the books, so the handover from billing to finance is set up once
Online payments
UsuallyA payment gateway wired in by a third party
HereA payment link or QR for the balance on a bill
The payment settles the bill it was raised for
What the hospital gains
- One contract and one support desk
- A problem that crosses two systems is still one call.
- Add a function when you need it
- Start with the clinical system. Bring the helpdesk, the doors or payroll onto the same platform later.
- Built by one team
- The people who build the bed board also build the maintenance system that knows about the bed.
Lab systems, analysers and India's health ID are covered on the integrations page.
Tell us which vendors you want to stop managing.
Bring the list of systems you run today. We will show which ones the platform covers and how each joins the patient record.